Financial Services
Service Industry
IT Service Industry

The finance sector is in the middle of a radical transformation process:

Global competition with high performance foreign institutes, the prolonged stagnation and high vertical integration are all factors exerting considerable pressure on domestic financial institutes in terms of costs, margins and process efficiency. At the same time, it is essential to take chances in new markets and to do it in a cost-effective manner. One must also regain customer loyalty in existing markets. These challenges require efficient and highly available system support, but support is complicated by the steady growth of regulatory demands and company IT systems that are often fragmented and outdated.

In recent years, attempts to apply traditional measures of organisational development have been coming up against their own limits. If the target criteria are defined as sustainable improvement of cost-income ratio, better customer loyalty and higher market penetration, the other side of the coin is the significant increase of pressure to act and the need to find new design options.

We support our finance sector customers with a comprehensive range of consulting services ranging from strategy development to structural and cost-cutting measures and IT integration:

  • Review of strategic positioning and existing business models

  • Analysis of core competencies and restructuring of value chains

  • Monitoring of in-/outsourcing and creation of shared services centres

  • Process standardisation and industrialisation

  • Sales channel concepts and efficiency raising programmes

  • Customer loyalty strategies

  • Optimisation of IT operating costs

  • Cash management

A profound understanding of your line of business, your products and services is for us a matter of course, as is our distinct methodological competence.

We are committed to your company’s success, starting with a joint concept and following through with its implementation!

EMCG The European Management Consulting Group GmbH
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